Services

Tier 3 of 3

Premium / B2B

When home is also a place of business. Or when standard isn't enough.

On request Premium residences, offices, clinics

Who it's for

You work from home and the home is also your office — lawyer, doctor, consultant, executive operating remotely. Or you have an office, clinic, or small shop where surveillance and client data are subject to real regulatory obligations. Or your risk profile simply justifies a level of protection above the ordinary.

The Premium is the Professional with everything needed for an environment that must comply with GDPR in a documented way, resist failures with an SLA, and be audit-ready.

What's included (beyond Professional)

The Premium starts with everything in the Professional tier and adds:

  • Enterprise-class open-source firewall

    Consumer gateway replaced by dedicated hardware running OPNsense. Granular traffic control, advanced intrusion detection, configurable geo-blocking, no manufacturer cloud dependency.

  • Redundancy at critical points

    RAID with hot-spare, UPS sized for 60+ minutes of autonomy, automatic backup to two independent destinations. Single points of failure eliminated in critical systems.

  • Documented GDPR compliance

    For offices and clinics: data processing register, formalised retention policy, DPIA annex where applicable, documented procedure for access/erasure requests. Audit-ready.

  • Annual security audit

    Once a year, full review: firewall rule updates, anomalous log analysis, active VPN access review, backup restore test, written improvement recommendations.

  • Response SLA

    Contractual commitment: critical incidents responded to within 4h, normal incidents within 24h, with defined escalation. Includes a pre-scheduled monthly maintenance window.

  • Additional hardening

    Mandatory 2FA on all administrative accounts, privilege separation, extended-retention logs with alerts on anomalous patterns (access attempts, authentication failures).

  • Team training (B2B)

    In-person session for office or clinic staff on best practices: how to use the VPN, how to recognise phishing, incident procedure. Reference material remains on-site or on intranet.

Maintenance plan — included in the first year

€80–150/month after year 1

The first year of maintenance is included in the project. Includes everything in lower tiers plus: quarterly on-site review, annual security report, and support in responding to any authority request (data protection authority, police) concerning the installed systems. No lock-in after the first year.

Investment

On request

By nature, every Premium project is different. Typically between €8,000 and €20,000 for the initial installation, depending on size and complexity. The detailed quote is delivered after an in-depth technical survey, which for this tier also includes an analysis of applicable legal requirements.

Compare with other tiers

The Premium adds everything needed for regulated environments and elevated risk profiles on top of the Professional.

Essential Professional Premium / B2B
Segmented networks 3 6 + advanced firewall
Cameras included 1–2 4+
Local server ✓ redundant
Dedicated NAS ✓ hot-spare
UPS ✓ (60+ min)
Offsite backup ✓ dual destination
GDPR compliance ✓ full
Annual security audit
Contractual SLA
Initial investment €2,500+ €8,000+
Monthly maintenance €25 €80–150

Book a Premium meeting

For Premium projects I always start with an analysis meeting — not a generic chat, but a structured session about your specific situation. No commitment.